Last updated: August 7, 2026
Guenther Metal Products (“Guenther”, “we”, “us”) sells metal roofing, siding, trim and accessories from the yard at 35 Niagara Stone Rd. in Niagara-on-the-Lake, Ontario, and through this website.
This policy explains what we collect, why, who else sees it, and what you can ask us to do about it. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). If any of it is unclear, call the yard and ask — the number is at the bottom of this page.
Our web server and analytics record standard technical data: IP address, browser and device type, the pages you opened, when, and the page or search that sent you here. We use it to see which products are being looked at and to keep the site working. We do not use it to build a profile of you as an individual.
We have no reason to know your Social Insurance Number, your date of birth or your online banking credentials. Please don’t send them to us.
This site sets two kinds of cookie:
You can block or clear cookies in your browser settings. If you block the necessary ones, ordering online will stop working — you can still order by phone or email, which many of our customers prefer anyway.
Card payments are entered on our payment provider’s own secure form. We receive confirmation that the payment went through, the amount, the card type and the last few digits — never the full card number, never the security code, and nothing we could use to charge you again on our own.
If you pay by e-transfer or at the yard, we see only what appears on the bank record or the receipt.
We do not sell, rent or trade your personal information. No exceptions, and no “marketing partners”.
Only the people who need it to finish what you asked for:
Each of them gets only the part they need for that task.
Our hosting, email and analytics providers may store or process data outside Canada, including in the United States. While it is in another country it is subject to that country’s laws, including lawful access by its courts and authorities. We choose providers that commit to protection comparable to what PIPEDA requires.
We send commercial email only to people who have asked for it, as Canada’s Anti-Spam Legislation (CASL) requires. Every one of those messages has an unsubscribe link, and we act on it promptly.
Order confirmations, quotes, delivery notices and answers to your questions are not marketing. You will keep receiving those while your order is live, whether or not you are on any list.
Traffic between your browser and this site is encrypted. Access to order records is limited to the staff who need it to do their job.
No system is perfectly secure. If a breach creates a real risk of significant harm to you, we will tell you and report it to the Office of the Privacy Commissioner of Canada, as PIPEDA requires.
You can ask us to:
Write to the address in section 14 and we will answer within 30 days, as PIPEDA requires. We may need to confirm who you are first.
Some things we cannot delete on request. An invoice from last year is a tax record, and we are required to keep it for six years even if you ask us not to.
This is a building-supply shop. It is not directed at children and we do not knowingly collect personal information from them.
Some links take you off this site — manufacturers’ warranty and installation PDFs, the map showing where the yard is, our social pages. We do not run those services and this policy does not cover them. Their own policies apply once you are there.
We will post any change on this page and update the date at the top. If a change matters to you — a new provider, a new purpose — we will say so plainly rather than quietly editing a line.
Questions, corrections, or a complaint about how we handled your information:
Guenther Metal Products
35 Niagara Stone Rd., Niagara-on-the-Lake, ON L0S 1J0, Canada
289-213-7257 · [email protected]
If you are not satisfied with our answer, you can take the complaint to the Office of the Privacy Commissioner of Canada at priv.gc.ca.
